Customer Login (928) 282-6490

Policies, Shipping, Returns

The following Terms and Conditions apply to the use of this Website as well as all transactions conducted through the site.

Copyright

All content appearing on this Web site is the property of Candiss Cole Designs.

Copyright © 2009-2011 Candiss Cole Designs. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2011 Candiss Cole Designs. All rights reserved

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Candiss Cole Designs. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Candiss Cole Designs or any third party, except as expressly granted herein.

Privacy Policy

Candiss Cole Designs does not share your information with or sell your information to third parties.

Domestic (USA) Standard Shipping is FREE!

We ship UPS Ground.

Expedited Shipping

Expedited shipping is available. Please call for a quote. (928) 282-6490

International Shipping & Delivery

Candiss Cole Designs ships merchandise internationally. The risk of loss and title for all merchandise ordered on this Web site passes to you when the merchandise is delivered from the shipping carrier.

Our approximate shipping fees, based on weight, are as follows:

.01-1lb = $15.00
1.1-2lbs = $18.00
2.1-4lbs = $21.00
4.1-6lbs = $24.00
6.1-8lbs = $27.00
8.1-10lbs = $30.00
10.1-12lbs = $35.00
12.1-20lbs = $45.00
20.1-30lbs = $55.00

Depending on the destination of your package, these international shipping fees may not be accurate. We will send you an email to let you know if additional funds are needed, or if you were over-charged. Thank you for understanding.

Sales Tax

Candiss Cole Designs charges sales tax of 10.35% on all orders shipped to Arizona addresses.

Return Policy

OUR RETURN POLICY

You may return any unused merchandise* within 15 days from the date you received it for either a refund or exchange. Please note that shipping and handling costs cannot be refunded.

*Please note that personalized items are non-refundable.

Please call us at (928) 282-6490 before you return your merchandise.

We recommend sending any returned merchandise via insured/trackable US Mail, UPS, Fed Ex or other carrier. Candiss Cole is not responsible for any returned merchandise that is either lost or damaged in transit.

Include a copy of your invoice, and let us know whether you would like a refund or an exchange.

Once we receive your returned merchandise, we will either send the exchanged merchandise to you, or refund the amount of the merchandise to your original form of payment. You will receive an email letting you know when we receive it as well as a printed receipt in the mail.

If you have any questions regarding our return/exchange policy, please contact us at (928) 282-6490 or email us at studiomanager@candisscole.com.

Store Hours

Candiss Cole Designs is open Monday through Friday, 8am - 4pm, Arizona time.

Miscellaneous

VOID WHERE PROHIBITED

Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Candiss Cole Designs and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

GOVERNING LAW

In the event of litigation both parties agree that the Law of the State of business registration of Candiss Cole Designs shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

MISCELLANEOUS

The Terms and Conditions constitute the entire agreement between you and Candiss Cole Designs with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Candiss Cole Designs with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Candiss Cole Designs. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

 

 

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